Help Desk Assurance

• Consult Advanced Media Design technical representatives 24/7, including tier 1, 2, and 3 support and solution engineers.
• Ensure your technology investment; includes both hardware and software warranty.
• Receive e-mail notification when new software updates become available
• Access both current and previous software releases.
• Receive software upgrades for new functionality, standards, and features as they become available
• Acquire 24/7 access to the Advanced Media Design resources library..

Resources
Welcome to Advanced Media Design's technical resource library. Every available document for the MediaPOINTE, LifeSize, and Aethra product lines in one central location.

Services
Our Premier Services extend the use of your Advanced Media Design purchase and optimize your installation for insured quality to your end-user base. From pre-sales evaluation, installation services, to ongoing technical support, Advanced Media Design Premier Services guarantees the ongoing success of your organization through the use of MediaPOINTE, LifeSize, and Aethra products.